Outlook 2000: Level 2

Students will learn how to sort, filter, and group items; use and create Outlook templates and forms; and share information by using public folders and Net Folders. Students will also learn how to share and fax contacts, automatically record activities in the Journal, and customize the Outlook environment. This course meets the Microsoft Proficiency Guidelines for Outlook 2000 at the Expert level.

Prerequisites

Windows 95: Introduction, Windows 95: Making the Transition, Windows 98: Introduction, or Windows NT Workstation 4.0: Orientation; Internet Explorer 4.0: Introduction; Outlook 2000: Level 1, or equivalent knowledge.

Target Student

Students enrolling in this course should have a basic understanding of the Internet and the basic features of Outlook 2000, including how to create and send email items, schedule meetings, and create personal folders. Students should also have the background to work comfortably in the operating system

Performance-Based Objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:

Manage and arrange Outlook items by sorting, filtering, and using the Advanced Find feature; by displaying custom views; and by creating custom forms. Students will also be able to set rules in a folder by using the Rules Wizard.
Customize the Outlook environment by creating custom toolbars and menu items to add to the Outlook Bar. Students will be able to share contacts with other users, send a fax to a contact, automatically record items associated with contacts in the Journal by setting options, and use notes>.
Create and use templates and forms.
Integrate Outlook 2000 with Office applications by importing and exporting Office documents, creating an Office document in Outlook, and sending an Outlook message from Office applications.
Share information with other Outlook users by creating, replying to, and editing posts in public folders; creating and posting to Net Folders; and granting other Outlook users folder permissions.
Investigate Internet and remote mail features by accessing Internet Explorer from Outlook, creating Outlook items in Internet Explorer, creating messages in HTML format, adding hyperlinks, and discussing Microsoft NetMeeting, the Outlook Newsreader, and remote mail options.

Delivery Method

Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.

Course duration

1 Day(s)

Course outline

Lesson 1: Arranging Messages and Applying Rules

Sorting, Finding, and Filtering Messages
Setting Rules in a Folder by Using the Rules Wizard
Working with Views

Lesson 2: Customizing the Outlook Environment

Customizing the Outlook Bar
Customizing Menus and Toolbars

Lesson 3: Working with Contacts, the Journal, and Notes

Sharing Contact Information
Contact Activity Tracking
Overview of the Outlook Journal
Using the Notes Feature

Lesson 4: Using Templates and Forms

Using Templates and Forms
Creating Custom Forms

Lesson 5: Integrating Outlook Components and Other Office Applications

Integrating Outlook Components
Importing and Exporting Data from Office Applications
Integrating Office Documents and Outlook

Lesson 6: Sharing User Information by Using Folders

Overview of Public Folders
Overview of Net Folders
Working with Permissions

Lesson 7: Internet and Remote Mail Options

Internet Explorer 5.0 Integration
Folder Home Pages
Creating a Message in HTML Mail Format and Inserting a Hyperlink
Communicating on the Internet with NetMeeting

Hardware/software Requirements

This book was written for the Windows 98 platform; however, the manufacturer’s documentation states that Outlook 2000 can also run on Windows 95 or Windows NT 4.0 with Service Pack 3 or higher installed, though some of the screen displays might be slightly different.

To run this course, you will need:

500 megabytes (MB) of free hard-disk space. (Windows NT 4.0 only: At least 4 MB of available space in the Registry.)
A 486-compatible (or higher) PC that meets minimum hardware requirements for Windows 95 or later or Windows NT 4.0 or later. (A Pentium 90 with 32 MB or better is recommended.)
Either a local CD-ROM drive or access to a network CD-ROM drive.
A VGA or higher resolution video card and monitor.
A two-button mouse or compatible tracking device.
A 3.5" 1.44 MB floppy-disk drive.
An installed print driver, although printers are not required.
A working network interface card (NIC) and network cable or other medium connecting the classroom computers.
A Microsoft Exchange 5.0 server.
A Windows 95-compatible network.
Windows 98 with Windows Messaging, Microsoft Fax, and Quick View components installed on each computer.
Microsoft Office 2000.

See your reference manual or your network administrator for hardware considerations that apply to your specific setup. See your reference manual for hardware considerations that apply to your specific hardware setup.

In addition, you will need printers if you want to print the items created in the course.

Contact Information
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