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Outlook 2000: Level 2 (Windows)
Overview

Students will learn how to sort, filter, and group items; use and create Outlook templates and forms; and share information by using public folders and Net Folders. Students will also learn how to share and fax contacts, automatically record activities in the Journal, and customize the Outlook environment.

Prerequisites

Windows 95: Introduction, Windows 95: Transition, Windows 98: Introduction, or Windows NT Workstation 4.0: Orientation; Introduction to Internet Explorer 5.0; and Outlook 2000: Level 1, or equivalent knowledge.

Target Student

Students enrolling in this course should have a basic understanding of the Internet and the basic features of Outlook 2000, including how to create and send email items, schedule meetings, and create personal folders.

Performance-Based Objectives

Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:

  • Manage and arrange Outlook items by sorting, filtering, and using the Advanced Find feature; by displaying custom views; and by creating custom forms.
  • Customize the Outlook environment by creating custom toolbars and menu items to add to the Outlook Bar.
  • Communicate with contacts by sending faxes, share contacts with other users, automatically record items associated with contacts in the Journal by setting options in the Options dialog box, and organize contacts and notes.
  • Create and use templates and forms.
  • Integrate Outlook 2000 with Office applications by importing and exporting Office documents, creating an Office document in Outlook, and sending an Outlook message from Office applications.
  • Share information with other Outlook users by creating, replying to, and editing posts in public folders; creating and posting to Net Folders; and granting other Outlook users folder permissions.
  • Investigate Internet and remote mail features by accessing Internet Explorer from Outlook, creating Outlook items in Internet Explorer, creating messages in HTML format, adding hyperlinks, and discussing Microsoft NetMeeting, the Outlook Newsreader, and remote mail options.
Delivery Method

Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.

Course duration

1 Day(s)

Course outline

Lesson 1: Arranging messages and using forms

  • Sorting, finding, and filtering messages
  • Setting rules in a folder by using the Rules Wizard
  • Working with views

Lesson 2: Customizing the Outlook environment

  • Customizing the Outlook Bar
  • Customizing menus and toolbars

Lesson 3: Working with contacts, the Journal, and notes

  • Sharing contact information
  • Contact activity tracking
  • Overview of the Outlook Journal
  • Using the Notes feature

Lesson 4: Using templates and forms

  • Using templates and forms
  • Creating custom forms

Lesson 5: Integrating Outlook components and Office applications

  • Integrating Outlook components
  • Importing and exporting data from Office applications
  • Integrating Office documents and Outlook

Lesson 6: Sharing information by using folders

  • Overview of public folders
  • Overview of Net Folders
  • Working with permissions

Lesson 7: Internet options

  • Internet Explorer 5.0 integration
  • Folder home pages
  • Creating a message in HTML mail format and inserting a hyperlink
  • Communicating on the Internet with NetMeeting
Hardware/software Requirements

This course was developed using the Windows 95 platform; however, the manufacturer’s documentation states that Outlook 2000 can also run on Windows 98 or Windows NT 4.0 with Service Pack 3 or higher installed, though some of the screen displays might be slightly different. A minimum of 500 megabytes (MB) of hard drive space and 16 MB of Random Access Memory (RAM) is required. (For Windows NT only, at least 4 MB of available space in the registry is necessary.) You will also need an IBM-compatible PC with a 486 or higher processor, the Windows 95 operating system with Windows Messaging, Microsoft Fax, and Quick View turned on, and an Exchange 5.0 server. See your reference manual for hardware considerations that apply to your specific hardware setup.

In addition, you will need printers if you want to print the items created in the course.


Contact Information
WINTRAC INC. - the one stop shopping center for IT training.
16523 S.W. McGwire Ct. Beaverton OR -97007
Phone: (503) 259-0312
Fax: 707-598-2268
Email: sales@wintrac.com

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