This five day “hands-on” course is aimed at students with a minimum of six months experience in supporting desktop Internet applications (browsers, FTP clients, etc.) and who wish to further develop their technical skills in web technologies. This course will produce a competent Internet/Intranet support technician, capable of taking and passing the i-Net+ Certification exam.
This course now includes the gtslearning Network+ Certification/i-Net+ Certification resourceCD with hundreds of useful tools and support solutions for the web specialist.
On course completion, students will be able to:
Explain the structure and function of the Internet
Understand and implement the TCP/IP protocol
Understand and configure major Internet services
Secure Internet services
Create a basic web site using HTML
Recognise E-commerce issues and technologies
Troubleshoot and test systems
Network Training Audience
This course has been developed for students with the responsibility for installing, maintaining and troubleshooting Internet and Intranet systems. On course completion, students will be capable of taking and passing the i-Net+ Certification exam (exam code IK0-002).
Prerequisites
Students should meet the following criteria prior to attending the course:
Experience of desktop software PC support, perhaps gained through gtslearning’s “A+ Certification: Operating System Support Skills” or similar
Some basic experience of supporting web clients (browser, FTP, etc.) would be an advantage
Some working technical knowledge of LAN and WAN networking hardware and software (preferably using Windows 98 or later)
Network Training Course duration
5 Days
Network Training Course outline
1.Internet Fundamentals
Functions of the Internet
Internet Services
Intranets
Extranets
History and Development of the Internet
Internet Access Providers (IAPs)
RFCs and Internet Standards
Internet Organizations
Useful Definitions
Physical Network Topologies
Client Operating Systems
2.TCP/IP Fundamentals
Why is TCP/IP so Popular?
The TCP/IP Protocol Suite
Transmission Control Protocol (TCP)
User Datagram Protocol (UDP)
Internet Protocol
TCP/IP Services
E-mail (SMTP Protocol)
Post Office Protocol (POP)
The World Wide Web: HTTP
Other TCP/IP Services
TCP/IP Ports
3. IP Addressing
IP Addresses
Creating Subnets
Subnet Mask
Default Gateway
Classless IP Addressing
Planning Your IP Addressing Scheme
Applying for an Internet Network Address
Address Allocation for Private Networks
Supernetting
IP Version 6
4. Configuring TCP/IP on Windows Computers
TCP/IP Configuration Parameters
Dynamic Host Configuration Protocol
5. TCP/IP Utilities
Resolving an IP Address to a Hardware Address using ARP
PING
TRACERT / TRACEROUTE
NETSTAT
ROUTE
IPCONFIG
FTP
Summary of Utilities
6. Resolving Names on the Internet
Host Names and FQDNs
Resolving Host Names Using the HOSTS File
Using DNS
Configuring DNS Servers
Troubleshooting DNS with NSLOOKUP
7. The World Wide Web Service
Overview of the WWW Service
WWW Client (or Browser)
WWW Forms
Web Servers (HTTP Service)
Web Server Configuration
Web Server Performance Issues
Virtual Directories
Client / Browser Configuration
Search Engines Overview
8.Developing a Web Site
Introduction HTML Forms
Cross-Browser Development
Text Authoring Tools
WYSIWYG Authoring Tools
Hypertext Markup Language (HTML)
Document Structure Tags
Paragraph Formatting and Block-level Elements
Text-level Elements
Hidden Comments
Lists
Hyperlinks
Incorporating Images into Pages
Incorporating Sounds into Pages
Anchor Tag and Internal Links
HTML Tables
Frames
Imagemaps (or Hotspots)
Extensible Markup Language (XML)
Extensible Hypertext Markup Language (XHTML)
VRML
Graphics and File Formats
Multi-media File Formats
Plug-ins and Multimedia Extensions
Web Page Design and Performance
Cascading Style Sheets (CSS)
Server Programming Interfaces
Server Side Includes (SSI)
Internet Server Application Programming Interface (ISAPI)
