This five day “hands-on” course is aimed at students with a minimum of six months experience in supporting desktop Internet applications (browsers, FTP clients, etc.) and who wish to further develop their technical skills in web technologies. This course will produce a competent Internet/Intranet support technician, capable of taking and passing the i-Net+ Certification exam.
This course now includes the gtslearning Network+ Certification/i-Net+ Certification resourceCD with hundreds of useful tools and support solutions for the web specialist.
On course completion, students will be able to:
Explain the structure and function of the Internet
Understand and implement the TCP/IP protocol
Understand and configure major Internet services
Secure Internet services
Create a basic web site using HTML
Recognise E-commerce issues and technologies
Troubleshoot and test systems
Network Training Audience
This course has been developed for students with the responsibility for installing, maintaining and troubleshooting Internet and Intranet systems. On course completion, students will be capable of taking and passing the i-Net+ Certification exam (exam code IK0-002).
Prerequisites
Students should meet the following criteria prior to attending the course:
Experience of desktop software PC support, perhaps gained through gtslearning’s “A+ Certification: Operating System Support Skills” or similar
Some basic experience of supporting web clients (browser, FTP, etc.) would be an advantage
Some working technical knowledge of LAN and WAN networking hardware and software (preferably using Windows 98 or later)
Network Training Course duration
5 Days
Network Training Course outline
1.Internet Fundamentals
Functions of the Internet
Internet Services
Intranets
Extranets
History and Development of the Internet
Internet Access Providers (IAPs)
RFCs and Internet Standards
Internet Organizations
Useful Definitions
Physical Network Topologies
Client Operating Systems
2.TCP/IP Fundamentals
Why is TCP/IP so Popular?
The TCP/IP Protocol Suite
Transmission Control Protocol (TCP)
User Datagram Protocol (UDP)
Internet Protocol
TCP/IP Services
E-mail (SMTP Protocol)
Post Office Protocol (POP)
The World Wide Web: HTTP
Other TCP/IP Services
TCP/IP Ports
3. IP Addressing
IP Addresses
Creating Subnets
Subnet Mask
Default Gateway
Classless IP Addressing
Planning Your IP Addressing Scheme
Applying for an Internet Network Address
Address Allocation for Private Networks
Supernetting
IP Version 6
4. Configuring TCP/IP on Windows Computers
TCP/IP Configuration Parameters
Dynamic Host Configuration Protocol
5. TCP/IP Utilities
Resolving an IP Address to a Hardware Address using ARP
PING
TRACERT / TRACEROUTE
NETSTAT
ROUTE
IPCONFIG
FTP
Summary of Utilities
6. Resolving Names on the Internet
Host Names and FQDNs
Resolving Host Names Using the HOSTS File
Using DNS
Configuring DNS Servers
Troubleshooting DNS with NSLOOKUP
7. The World Wide Web Service
Overview of the WWW Service
WWW Client (or Browser)
WWW Forms
Web Servers (HTTP Service)
Web Server Configuration
Web Server Performance Issues
Virtual Directories
Client / Browser Configuration
Search Engines Overview
8.Developing a Web Site
Introduction HTML Forms
Cross-Browser Development
Text Authoring Tools
WYSIWYG Authoring Tools
Hypertext Markup Language (HTML)
Document Structure Tags
Paragraph Formatting and Block-level Elements
Text-level Elements
Hidden Comments
Lists
Hyperlinks
Incorporating Images into Pages
Incorporating Sounds into Pages
Anchor Tag and Internal Links
HTML Tables
Frames
Imagemaps (or Hotspots)
Extensible Markup Language (XML)
Extensible Hypertext Markup Language (XHTML)
VRML
Graphics and File Formats
Multi-media File Formats
Plug-ins and Multimedia Extensions
Web Page Design and Performance
Cascading Style Sheets (CSS)
Server Programming Interfaces
Server Side Includes (SSI)
Internet Server Application Programming Interface (ISAPI)
Using FrontPage to Define Advanced Web Pages
Database Architecture
Database Connectivity
Dynamic Content
9. File Transfer Protocol (FTP)
Overview of FTP
Overview of the FTP Process
FTP Clients
Configuring an FTP Server
FTP Security
Searching for a File
10. Internet Mail
Overview of the Internet Mail System
Internet Mail
Internet Mail Addresses
Internet Mail Message Format
Sending an E-mail Message (Client to Server)
Mail Exchangers / Relay Hosts
Receiving an E-mail (Server to Client)
Mail Server Configuration
Client Configuration
Attachments and Encoding
Internet Mail Security
11. News and Other Services
Overview of USENET Newsgroups • Other Services
The Newsgroups Process
News Server Configuration
News Reader Functions
News Client Configuration
Lightweight Directory Access Protocol (LDAP)
Telnet
Other Services
12.Connecting to the Internet and Security
Connecting to the Internet
Leased Lines
Other Data Transfer Technologies
Dial-up Services
Dial-up Protocols
Virtual Private Network (VPN)
Routers
Router Configuration
Static and Dynamic Routers
NAT and ICS
Proxy Servers
Internet Security
Password Principles
Encryption and Hashing
Digital Certificates
Encryption Systems
Firewalls
Network Attacks
Security Tools
Logging and Auditing
Viruses
12. E-commerce
Introduction to E-commerce
E-commerce Business Models
Electronic Data Interchange (EDI)
Internet and Intranet E-commerce
Financial Transactions
Paying Electronically
Processing Orders on the Internet
International Sites
The Internet and the Law
E-business Risks
13. Answers to Review Questions
14. Glossary
Contact Information
WINTRAC INC. - the one stop shopping center for IT training.
16523 S.W. McGwire Ct. Beaverton OR -97007
Phone: (503) 259-0312
Fax: 707-598-2268
Email: sales@wintrac.com
