Industry research shows that one third of IT projects are delivered later than planned. Research firms further report that 74% percent of all IT projects fail, come in over budget or run past the original deadline, and that 28% of projects fail altogether. These figures demonstrate an obvious need for professionals to supplement traditional technical skills with high value business delivery skills. The required skills must cover three critical domains:
- General business knowledge
- Project management processes, techniques and tools
- Interpersonal skills
This 5-day course will provide participants with the essential knowledge and skills to either manage a project or be an effective, valuable member of the project team. It covers the fundamental steps in any project lifecycle and also addresses the necessary people skills such as effective negotiation, conflict resolution, leadership and team building. The course uses a case study to effectively follow a project from its conception through to completion. This course will also prepare students for CompTIA’s IT Project+ Certification exam (code: PK0-002).
Net Work Training Audience
This course has been created for the following audience:
- Experienced project managers wishing to formalize their skills
- Project managers who, having learnt ‘on the job’ require formal training leading to certification
- Technical specialists and engineers moving into a project management or team leadership role
- Technical specialists and engineers who are working for a project manager
Prerequisites
Students should either be currently working in a project-based environment or are planning to do so in the near future. Basic PC and Windows user skills are necessary for successful completion of this course.
Net Work On course completion
On successful completion of this course, the student will be able to:
- Plan, baseline and control a project effectively
- Understand how to identify, manage and control change throughout a project
- Have an awareness of estimating and managing pitfalls
- Understand methods of identifying and controlling risks
- Pick up essential tools and disciplines
- Make successful cost/schedule/performance trade-offs
- Understand quality management and customer expectation management
- Identify and control risks
- Know why, when and how to report progress
- Create schedules, manage resources, track and control project plans
- Effectively lead and develop a project team
- Communicate effectively and carry out dynamic presentations
- Get win-win outcomes through assertiveness, empathy and principled negotiations
- Practice principled negotiation and conflict resolution
Training Course duration
5 Days
Net Work Training Course outline
1.Why do projects fail?
- Reviewing project failure
2.What is a project and project management?
- Skills needed for successful project management
- The definition of a project
- Stakeholders
3. The project lifecycle
- Examining lifecycles
- Why is the lifecycle important?
4. Managing the project (case study lead)
- Project Scoping Change control
- Creating the Work Breakdown Structure and Scheduling
- Identifying the critical path
- Risk Management
- Vendor and quality management
- Successful estimating and cost management
- Earned value
- Project tracking and control
- Project reporting and communication
- Project completion and reviewing
5. Building and managing project teams
- Recruitment and selection
- Team development
- Effective communication
- Conflict resolution and providing feedback
- Leadership
- Conducting effective presentations
- Assertiveness and empathy skills
- Performance management
