• Business Analysis Training :Mastering the Requirements Process
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    Mastering the Requirements Process
    Overview:

    By mastering the project requirements process, business analysts and project managers can better manage customers’ expectations and satisfy their needs. Requirements discovery is the first step to a successful project. This workshop focuses on the skills necessary to thoroughly gather requirements from stakeholders, procedures, system components, and various business documents. Quality requirements statements are the next step in a successful project. This workshop provides the best practices to write specific, measurable, achievable, realistic, and traceable, requirements statements. Finally, requirements must be properly communicated, validated and signed off to achieve a successful project outcome. By the end of this course, participants will have accomplished all three. Overall the workshop is designed to give participants the skills, hands-on application and confidence they need to tackle any project by producing and gaining approval for a quality requirements document.

    Audience:

    Those who need an advanced and detailed approach to defining business/technical requirements and implementing new processes or methodologies.

    Prerequisites

    Previous professional experience in business analysis is required

    Course duration:

    3 days

    Course outline:

    1. Introduction

    • What is a Requirement?
    • Workshop Objectives
    • Analysis Work
    • Business Analysis Body of Knowledge (BABOK) Companies
    • Workshop Agenda
    • The Cost of Bad Requirements
    • The System Development Life Cycle
    • Workshop Logistics
    2. Requirements Process
    • Requirements
    • Types of Requirements
    • Developing Requirements – Where do We Begin?
    • Current State vs. Future State
    • Discovery
    • Performing Enterprise Analysis
    • Requirements Documentation
    • The Requirements Attributes for Traceability to the Source
    • Requirement Identification
    • Organizing Requirements
    • Requirements Exclusions – Out of Scope
    • The Phased or Iterative Approach
    • Dictionary of Terms
    • Planning on Requirements Work
    3. Requirement Essentials
    • How Shall We Write Requirements?
    • SMART Requirements
    • Guidelines for Documenting Requirements
    • Quality Requirements?
    • The Grammar of Requirements
    • Ambiguous Words
    • Pronouns
    • Synonyms
    • Negative Words
    • Adverbs
    • Adjectives
    • Measuring Success (Testing Requirements)
    • Requirements Statements vs. Design Statements
    • Turning Design Statements into Requirements
    4. The Business Case
    • Documenting the Business Case
    • Building the Business Case
    • Project Context
    • Actors and External Entities
    • The Context Diagram
    5. Stakeholder Requirements
    • The People Side of Requirements
    • Best Practices for Stakeholder Interactions
    • Working with People
    • Requirements Elicitation Techniques
    • Identifying Stakeholder Requirements
    • Facilitating a Requirements Discovery Session
    • Structure of a Facilitated Session
    6. Functional Requirements
    • Functional Requirements
    • Level of Detail for Functional Requirements
    • So What Are Functions?
    • Words to Avoid
    • Where Can We Find Functional Requirements?
    • Writing Functional Requirements from Stakeholder Requirements
    • Writing Functional Requirements from a Use Case
    • Use Case
    • Writing into Functional Requirements from Artifacts
    7. Non-Functional Requirements
    • Reliability Requirement Statements
    • Performance Efficiency Requirement Statements
    • Operability & Usability Requirement Statement
    • Security Requirement Statements
    • Compatibility Requirement Statements
    • Maintainability and Supportability Requirements
    • Transferability and Portability
    • Where Can We Find Quality of Service Requirements?
    • Other Places to Look for Non-Functional Requirements
    • Writing Non-Functional Requirements from Stakeholder Requirements
    • Writing Non-Functional Requirements from Use Cases
    • Writing Non-Functional Requirements from Functional Requirements
    • Writing Non-Functional Requirements from Artifacts
    • Transition Requirements
    8. The Requirements Communication
    • Purpose of Requirements Communication
    • Requirement Document
    • Levels of Requirements Communication
    • Peer Review
    • Stakeholder Walkthrough
    • Requirements Inspection
    • Sign-Off Approval
    • The Requirements Baseline

     
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