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Pragmatic Business Analysis
Overview:

Acquiring skill for the role of business analyst (BA) or business system analyst (BSA) in a modern software development organization is often left to “on the job” experience, or to chance. The BA role is complex and requires skill in multiple dimensions, including: harvesting of requirements, satisfying business strategy defined by multiple constituencies, and communicating business process goals and process details to technical groups. This course is a 2-day, very interactive curriculum that focuses on the role of the BA/BSA within the process of software specification and development. Through numerous examples it enables BAs to work more effectively with the IT team by teaching how to express business requirements in forms that IT can directly use. Students learn to identify the business entities in the business domain, how to express these concepts in both visual and textual means, and how to specify the semantic relationships among those entities. This course also addresses the role of the BA in offshore development projects where the analyst must describe requirements for development groups overseas, and how the BA role is affected by agile software development processes.

Audience:

Business or system analysts, technical managers, and software developers who wish to learn techniques for successful business analysis in software development.

Prerequisites

Experience in requirements gathering, or systems analysis is desirable, but not mandatory.

Course duration:

2 days

Course outline:

The Role of the BA

  • Building a Bridge Between IT & Business
  • Customer Needs & IT Needs
  • The Business Analyst as Translator
  • The Business Analyst’s Core Knowledge
  • Agile Process and the BA
  • The Practice of Business Analysis
  • The Goals of Business Analysis
  • Analysis & Synthesis
  • The Dark Side of Business Analysis
  • What Does the BA Not Do?
  • The Agile Business Analyst
  • The Landscape of Requirements
  • Requirements, Features, Constraints
  • Business Requirements
  • User Requirements
  • Functional Requirements
  • Non-functional Requirements
  • Requirements — Who? What? How?
  • The Offshore Challenge Business Requirements
  • Establishing Vision & Scope
  • The Business Requirements Document
  • Business Requirements — Specifying Vision
  • The Business Requirements Problem Statement
  • Business Requirements — Specifying Scope
  • Scope Artifacts
  • The Offshore Challenge
  • The Agile BA: Vision and Scope
  • Business Requirements — Visualizing Scope
  • The Context Diagram
  • Reading a Context Diagram
  • How to Build a Context Diagram
  • The Offshore Challenge
  • User Requirements
  • Characterizing Your Users
  • User attributes
  • User Surrogates & User Champions
  • Handling Colliding Requirements
  • The Offshore Challenge
  • The Agile BA: User Definitions & Attributes
  • Finding User Requirements
  • Requirement Elicitation
  • Questionnaires
  • Interviews
  • Leading vs. Context-free Questions
  • Brain Storming
  • Role Playing
  • Workshops
  • Prototypes / Proofs of Concept
  • Presenting User Requirements
  • Use Cases & Scenarios
  • Writing Effective Use Cases
  • The Agile BA: Presenting User Requirements
  • The Offshore Challenge
  • Functional & Non-functional Requirements
  • Functional vs. Non-functional Requirements
  • Functional Requirements from Use Cases
  • Documenting Non-functional Requirements & IEEE 830-1998
  • The Software Requirements Specification
  • Specifying all Your Requirements
  • Business Domain Modeling
  • Static, Behavioral, Functional, Data Modeling
  • The Unified Modeling Language
  • The 13 UML Diagrams
  • UML Diagrams of Most Value for the BA
  • Why BAs Should Model with UML
  • The Offshore Challenge
  • The UML Structural Model
  • The Class Diagram
  • Representing Classes
  • Class Relationships & Multiplicity
  • The UML Behavioral Model
  • The State Machine Diagram
  • State: Why is it Important?
  • Activities and Actions
  • How to Construct a State Machine Diagram
  • Business Process Modeling
  • The UML Activity Diagram
  • Activity Diagram Structure and Terms
  • Managing Requirements
  • How Requirements Become Unmanaged
  • Traceability
  • Change Control & Change Control Policy
  • CCM Tools

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