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E-Business Skills Training Overview
E-Business: Fundamentals of Enterprise Wide Infrastructure is an intermediate course that provides an understanding of the main functional areas of E-Business applications for the business professional.
Prerequisites
- E-Business: Fundamentals of E-Commerce
- E-Business: Practical Applications
- Familiarity with basic Internet-related activities, such as using a Web browser and sending email.
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities
Target Student;
The target student for this course is a business professional interested in obtaining some intermediate knowledge of E-Business.
What's next:
By taking E-Business: Fundamentals of Enterprise Wide Infrastructure, you will continue in the study of coursework in the E-Business curriculum. The next course, E-Business: Enterprise Wide Project Implementation and Management, examines the application of project management techniques to E-Business implementation projects.
Hardware/Software Requirements
- An IBM PC-compatible computer.
- A connection to the Internet.
- Installations of the up-to-date version of a Web browser, such as Internet Explorer or Netscape Navigator.
- The necessary system requirements for running the browser software (see http://www.netscape.com or http://www.msn.com/ for more information.).
Performance-Based Objectives
Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:
- Discuss the main differences between E-Commerce and E-Business, review several E-Business trends, discover the impact of E-Business on creating a business plan, and discuss E-Business architecture.
- Discuss CRM core competencies, organizational challenges, CRM implementation trends, and common CRM implementation planning strategies.
- Define selling-chain management's core competencies, SM business drivers, and aspects of SM infrastructure.
- Discuss business drivers for implementing ERP, core aspects of ERP infrastructure, common ERP applications in industry, and common ERP implementation planning strategies.
- Discuss SCM core competencies, planning and execution processes, supply chain fusion, management issues, and common SCM implementation planning strategies.
- Discuss E-Procurement business drivers, operating resource procurement, common E-Procurement business problems, buy-side and sell-side applications, and common E-Procurement implementation planning strategies.
- Discuss core knowledge management application classes, business drivers for KM, core KM architectural characteristics, and common KM implementation planning strategies.
Course duration
1 Day
E-Business Skills Training outline
Lesson 1: Moving Toward an E-Business Infrastructure
- Turning E-Commerce into E-Business
- Spotting Trends
- Designing E-Business: It's More than Technology
- Building E-Business: It's All about Architecture
Lesson 2: Integrating Customer Relationship Management Processes
- Supporting Requirements for CRM Core Competencies
- Meeting Organizational Challenges to CRM Implementation
- Spotting Trends Related to CRM Infrastructure Implementation
- Plotting a Course for Implementing the CRM Infrastructure
Lesson 3: Integrating Selling-chain Management Processes
- Defining Selling-chain Management
- Business Drivers for Selling-chain Management
- The Selling-chain Management Infrastructure
Lesson 4: Integrating Enterprise Resource Planning Processes
- Business Drivers for ERP
- Determining ERP Architecture and Its Effect on the Company
- ERP Applications in Industry
- Approaches to Implementing ERP
- Future Trends in ERP
Lesson 5: Integrating Supply Chain Management Processes
- Internet-based SCM: The Extended Enterprise
- Internet-based SCM: Supply Chain Planning and Execution
- Internet-based SCM: Supply Chain Fusion
- Managing SCM
- Plotting a Course for Implementing the SCM Infrastructure
Lesson 6: Integrating E-Procurement Processes
- Business Drivers for E-Procurement
- Defining Operating Resource Procurement
- Solving the Procurement Business Problem
- Buy-side, Sell-side, All around the Web
- Plotting a Course for Implementing an E-Procurement Infrastructure
Lesson 7: Integrating Knowledge Management Processes
- Emerging Knowledge Management Classes
- Drivers for Knowledge Management Integration
- The Architectural Framework for Knowledge Management Processes
- Plotting a Course for Implementing a Knowledge Management Infrastructure
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