Overview
This 1-day course will help students to learn a rational process for problem solving, learn and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.
Prerequisites
No previous formal knowledge or experience of Decision Making is required.
Course duration
1 Days
Course outline
Solving Problems
- What is a Problem?
- Steps in Defining a Problem
Brainstorming
Metaplan
- Metaplan Equipment
- Metaplan Technique
Your Mind Is Better Than You Think!
The 'Fishbone Diagram'
Force-Field Analysis
- The Steps in Applying Force-Field Analysis
The Six Thinking Hats
- Why Hats?
- Use of the Hats Other Ideas for Solving Problems
- Use all Your Senses
- Switch Off - Let it Simmer
- Use Music or Nature to Relax
- Sleep on it
Decision Making
- What is a Decision
- The Decision Process
- Style and Intuition
- Systematic Approach
- Intuitive Approach
- Indecisiveness
Tools of the Trade
Group Decision-Making
Ten Decision Life-Savers
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