As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesn’t have the same results with another employee. Understanding and “speaking” to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and enhancing employee motivation.
Audience:
Leadership and Management Professionals
Prerequisites
None.
Course duration:
Half day
Course outline:
1. Managing with Style
- A day in the life of a manager: Case study
- Qualities of an effective leader
- Making the shift from individual to leadership work style
- How does your style influence others?
- Looking at the big picture; why does style matter?
2. The Communication Factor
- Adjusting your communication style to empower employees
- The language of leadership
- Communicating with your employees
- Communicating with your boss
3. Building Rapport
- The ways humans connect
- Paraphrasing statements
- Encouragement
- Non-verbal and subtext messages
4. Supportive Leadership
- Facilitating productive meetings
- Conducting one on ones
- Giving and receiving feedback
- The motivational factor
