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Effective Project Communications Workshop
Overview:

This Workshop is designed to help project managers (and others who need to communicate effectively with people in a workplace environment) identify the kinds of communications involved in organizing and managing a project. You'll learn what needs to be communicated in a project; strategies for project reporting (and how to keep the reports coming in - on time!); how to conduct meetings that actually accomplish something; and how to address project conflict.

Audience:

Project managers and others who need to communicate effectively with people in a workplace environment.

Prerequisites:

None. However, this Workshop will be more meaningful to participants who have had some project experience as either managers or project team members.

Topics:

  • Identifying project communications
  • Selecting the right means of communication
  • Developing effective messages
  • Project reporting and feedback
  • Increasing meeting effectiveness
  • Project conflict
Course duration:

1 day

Course Outline:

I. KINDS OF PROJECT COMMUNICATIONS
  • GROUP EXERCISE: What are the different kinds of project communications?
II. WHAT IS COMMUNICATION ?
  • or Better … WHY COMMUNICATE ?
III. COMMUNICATING EFFECTIVELY
  • PLANNING YOUR COMMUNICATIONS - WHO-WHAT-WHEN-WHERE-WHY, plus HOW ?
  • GROUP EXERCISE: Pro's & con's of different communication methods
IV. EFFECTIVE PROJECT REPORTING
  • WHAT NEEDS REPORTING?
  • 1. PROJECT STATUS REPORTING: Team members-to-project manager
  • 2. PROJECT "EXCEPTIONS"
V. EFFECTIVE MEETINGS
  • HANDOUT: Article: "Maintain Your Enthusiasm"
VI. PROJECT CONFLICT
  • 1. KINDS OF CONFLICT
  • 2. IS CONFLICT ALWAYS BAD
    • GROUP EXERCISE: Identify "good conflict" vs. "bad conflict"
  • 3. WHAT CAN (SHOULD?) YOU DO ABOUT CONFLICT?
VII. PROJECT CONFLICT EXERCISE: THE CRASS PROJECT

VIII. RECAP AND SUMMARY
Contact Information
WINTRAC INC. - the one stop shopping center for IT training.
16523 S.W. McGwire Ct. Beaverton OR -97007
Phone: (503) 259-0312
Fax: 707-598-2268
Email: sales@wintrac.com

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