In this course, you will assess your current emotional intelligence capabilities, determine your strengths, and identify areas for improvement. You will examine how emotions affect behavior and how those behaviors impact your relationships with others. You will also develop strategies for managing the emotional energy in yourself and others.

Courses Objecties:

You will evaluate your current emotional intelligence abilities and apply strategies to improve your emotional intelligence.

Prerequisites

Prior to beginning this course, you should have experience in managing people

Delivery Method:

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities

Target Student;

This course is designed for the emerging manager or mid-level manager.

Hardware Requirements

If you wish to the use the datafiles and/or overheads provided on the CD-ROM, you will need to set up a computer for yourself. If time allows and you wish to use the business simulations provided on the CD-ROM in the classroom, you will need to set up a computer for each student participating in the class with the following hardware requirements:

• Pentium 90 MHz or higher processor, or Macintosh® Power Mac®.
• Screen resolution of 800 x 600 set to 256 colors.
• DVD drive.