Managers, project managers, and team leaders.
Maximum number of participants: 12
Course duration
2 Days
Classroom Requirements
Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.
Format
- Presentation
- Written Exercises
- Interactive Activities
Objectives
After this course a student should be able to
- Differentiate between different management roles
- Recognize different management styles
- Set achievable and measurable goals
- Evaluate performance and provide constructive feedback
- Provide leadership in changing and challenging environments
- Conduct meetings effectively
- Encourage participation and invoke enthusiasm
Course outline
- Introduction
- Management Roles
-
Executive and line management
- Team and project management
- Management Styles
-
Organizational models and cultures
- Different styles of management
- Management by Objectives
-
Setting measurable and achievable goals
- Monitoring and evaluating performance
- Providing constructive criticism
- Delegation
-
Assigning roles and responsibilities
- Initiating projects and tasks
- Intervention
- Mentoring and Coaching
-
Effective mentoring
- Coaching techniques
- Leadership
-
Team and other forms of leadership
- Motivating and encouraging enthusiasm
- Regulations and Guidelines
-
Proactive management of policies and guidelines
- Documentation and audit trails
- Useful Management Techniques
-
Time management and planning
- Addressing people problems
- Handling difficult situations
- Conclusion
