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Business Skills Training Overview
Performance management is a style of management designed to improve the performance levels of employees by creating and implementing performance management plans and through coaching and feedback.
Course Objective:
You will prepare, create, and implement a performance management plan
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities
Target Student;
Managers, supervisors, human resource personnel, and team leaders.
Hardware Requirements
- Pentium 90 MHz or higher processor, or Macintosh PowerPC.
- Screen resolution of 800 x 600 set to 256 colors.
Software Requirements
- Windows 95, Windows 98, Windows 2000, Windows ME, Windows NT 4.0, Windows XP Home Edition, or Windows XP Professional.
- Microsoft Internet Explorer 5.0x, 5.5, 6.0; or Netscape Navigator (excluding 6.0 and 6.1).
- Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher.
- Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only).
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Performance-Based Objectives
Upon successful completion of this course, students will be able to:
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prepare to create a performance management plan.
- create a performance management plan.
- implement a performance management plan.
Course duration
0.5 Days
Business Skills Training outline
Lesson 1: Preparing to Create a Performance Management Plan
- Topic 1A: Review Organizational and Departmental Objectives
- Topic 1B: Verify Job Descriptions and Employee Performance Cycle
Objectives
- Topic 1C: Request Information for Performance Appraisals
Lesson 2: Creating the Performance Management Plan
- Topic 2A: Draft the Employee Appraisal
- Topic 2B: Deliver Feedback to Employees
- Topic 2C: Create an Employee Performance Plan
- Topic 2D: Create an Incentive Plan
- Topic 2E: Create a Development Plan
Lesson 3: Implementing a Performance Management Plan
- Topic 3A: Collect Information
- Topic 3B: Create Documentation
- Topic 3C: Provide Coaching and Feedback
Appendix A: Sample
Performance Appraisal Form
Appendix B: Sample
Employee Performance Plan Document
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